Privacy Policy

Your Privacy Matters to Us

At  Johnson Liquidation Pallet , we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information to provide you with a better shopping experience and improve our services.

Personal Information

When you place an order, create an account, subscribe to updates, or contact us, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Business information (if applicable)

Payment details are processed securely through trusted payment providers and are not stored directly on our servers unless otherwise stated.

Usage & Technical Data

We may automatically collect information about how you interact with our website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral links
  • Purchase and browsing history

This information helps us improve website performance, customer experience, and security.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and personalize your experience.

Cookies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website performance
  • Deliver relevant promotions and advertising

Some third-party services we use may also place cookies on your device.

You can control or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

Order Processing

  • Process purchases and payments
  • Arrange shipping and delivery
  • Send order confirmations and tracking updates

Customer Support

  • Respond to inquiries and support requests
  • Resolve disputes or shipping issues
  • Provide account assistance

Website Improvement

  • Analyze customer behavior and website usage
  • Improve website functionality and user experience
  • Develop new products and services

Marketing & Promotions

  • Send promotional emails or special offers
  • Notify you about new inventory or sales
  • Personalize marketing content

You may opt out of marketing communications at any time.

Legal & Security Purposes

  • Prevent fraud and unauthorized activity
  • Comply with legal obligations
  • Enforce our Terms and Conditions

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties.

We may share information only with trusted partners necessary to operate our business, including:

Service Providers

  • Payment processors
  • Shipping carriers
  • Freight companies
  • Website hosting providers
  • Marketing and analytics services

These providers only receive the information necessary to perform their services.

Legal Requirements

We may disclose information if required by law or when necessary to:

  • Comply with legal processes
  • Respond to lawful requests
  • Protect our rights, customers, or business
  • Prevent fraud or security threats

4. Data Security

We take data security seriously and implement industry-standard safeguards to protect your information.

Security measures may include:

  • SSL encryption
  • Secure payment processing
  • Restricted access to sensitive information
  • Firewall and server protections
  • Routine monitoring for vulnerabilities

While we work hard to protect your information, no online system can guarantee complete security. Users share information at their own risk.

5. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise these rights, please contact our customer support team.

Some requests may be subject to legal, tax, or operational retention requirements.

6. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

  • The privacy practices of third-party websites
  • External content or policies
  • Information collected by outside services

We encourage users to review the privacy policies of any external websites they visit.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to remove the information promptly.

8. International Users

If you access our website from outside our primary operating country, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

By using our website, you consent to such data transfers where permitted by law.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect:

  • Changes in legal requirements
  • Business operations
  • Technology updates
  • Service improvements

Any changes will be posted on this page along with the updated effective date.

We encourage users to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our customer support team.

We are committed to protecting your privacy and maintaining your trust.