Terms and Conditions

Please read these Terms and Conditions carefully before using our website or purchasing products from Johnson Liquidation Pallet. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following terms and conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. General Terms

Johnson Liquidation Pallet specializes in the sale of liquidation merchandise, including customer returns, overstock inventory, shelf pulls, and clearance products.

By purchasing from us, you acknowledge and agree that:

  • All products and pallets are sold “as-is,” “where-is,” and with all faults.

  • We do not guarantee the condition, functionality, completeness, or resale value of pallet contents.

  • All sales are considered final unless otherwise stated in writing.

  • We reserve the right to:

    • Refuse service

    • Cancel orders

    • Limit purchase quantities

    • Modify or discontinue products without prior notice

We also reserve the right to refuse orders suspected of fraud, abuse, or unauthorized resale activity.

2. Product Information & Inventory Disclaimer

We strive to provide accurate pallet descriptions, photos, manifests, and product information whenever available. However, due to the nature of liquidation inventory:

  • Pallet contents may vary from listed descriptions or sample images.

  • Products may include:

    • Customer returns

    • Open-box items

    • Overstock merchandise

    • Shelf pulls

    • Clearance inventory

  • Items may show signs of:

    • Wear and tear

    • Missing accessories

    • Cosmetic damage

    • Repackaging

    • Previous use

Manifested pallets are not guaranteed to be 100% accurate, and minor discrepancies may occur.

Customers acknowledge that liquidation inventory carries inherent risk and variability.

3. Pricing & Payment

All prices listed on our website are subject to change without notice.

We reserve the right to:

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing

  • Update promotional offers at any time

Payment Terms

  • Full payment is required before any order is processed or shipped.

  • Accepted payment methods may include:

    • Credit/debit cards

    • Bank transfers

    • Approved digital payment services

  • Orders will not be released until payment has been successfully verified.

Failure to complete payment may result in order cancellation.

4. Shipping & Delivery

We offer local pickup, freight shipping, and drop shipping services depending on order size and destination.

Shipping Information

  • Shipping costs are calculated based on:

    • Weight

    • Dimensions

    • Destination

    • Freight carrier rates

  • Delivery timelines are estimates only and are not guaranteed.

  • Delays caused by freight carriers, weather, holidays, or other external factors are beyond our control.

Risk of Loss

Ownership and risk of loss transfer to the buyer once the order has been:

  • Picked up by the customer, or

  • Released to the shipping carrier

We are not responsible for:

  • Lost shipments

  • Freight delays

  • Damaged goods after carrier acceptance

Inspection Requirements

Customers must inspect shipments immediately upon delivery.

Any visible damage, shortages, or shipping issues must:

  • Be noted on the carrier’s delivery receipt

  • Be reported within 24 hours of delivery

Failure to report issues within the required timeframe may void freight claims or support eligibility.

5. Returns, Refunds & Exchanges

Because liquidation merchandise is sold at deeply discounted prices and in “as-is” condition:

All Sales Are Final

We do not accept:

  • Returns

  • Exchanges

  • Refund requests

Exceptions may only apply in cases involving:

  • Incorrect shipments

  • Missing pallets

  • Major shipping errors caused directly by our company

To report an issue, customers must contact our support team immediately with:

  • Order number

  • Photos of shipment

  • Description of the issue

Approved claims will be reviewed on a case-by-case basis.

6. Limitation of Liability

To the fullest extent permitted by law, Johnson Liquidation Pallet shall not be liable for any:

  • Direct damages

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Business losses

  • Lost profits

  • Personal injuries

  • Property damage

arising from:

  • The purchase

  • Handling

  • Use

  • Resale

  • Transportation

  • Storage of pallet merchandise

Buyers assume full responsibility and risk associated with liquidation inventory purchases.

7. Resale Responsibility

Customers who resell products purchased from us are solely responsible for:

  • Product testing

  • Safety compliance

  • Product labeling

  • Consumer protection compliance

  • Resale regulations in their jurisdiction

We make no guarantees regarding the resale suitability of any item.

8. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Text

  • Graphics

  • Images

  • Product listings

  • Website design

  • Branding materials

are the exclusive property of Johnson Liquidation Pallet and protected by applicable copyright, trademark, and intellectual property laws.

Unauthorized reproduction, copying, or distribution is strictly prohibited.

9. Privacy & Website Use

By using our website, you agree not to:

  • Attempt unauthorized access to our systems

  • Use the website for fraudulent purposes

  • Distribute malicious software

  • Interfere with website functionality

We reserve the right to terminate access for users who violate these terms.

Any personal information collected through our website is handled according to our Privacy Policy.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of your applicable state, province, or country, without regard to conflict of law principles.

Any disputes arising from purchases or website use shall be resolved through the appropriate courts within the applicable jurisdiction.

11. Changes to These Terms

Johnson Liquidation Pallet reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice.

Any updates will become effective immediately upon posting to this page.

Customers are encouraged to review these terms periodically before making purchases.

12. Contact Information

If you have questions regarding these Terms and Conditions, shipping policies, or your order, please contact our customer support team for assistance.

We are committed to providing transparent service and a smooth purchasing experience for all customers.